Last Updated: 4 October 2026
These Terms and Conditions (“Terms”) govern the provision and use of services offered by Scholarly Work (“Scholarly Work”, “we”, “us” or “our”) through scholarlywork.net (the “Website”) and through direct communication with our clients.
By accessing our Website, requesting a quotation, purchasing or using our services, you acknowledge that you have read, understood and agree to be bound by these Terms.
If you do not agree with these Terms, you should not use our Website or request our services.
1. About Scholarly Work
Scholarly Work provides academic, research and related support services to students, researchers, academics, professionals and other clients.
Our services may include:
- assignment support;
- research proposal development;
- literature reviews;
- research design and methodology support;
- qualitative and quantitative data analysis;
- statistical analysis and reporting;
- thesis and dissertation support;
- proofreading and editing;
- academic formatting and referencing support;
- transcription; and
- other academic and research-related services agreed with the client.
The exact services to be provided will depend on the client’s requirements and will be confirmed in the applicable quotation, service agreement or written communication.
2. Academic Integrity
Scholarly Work is committed to supporting responsible and ethical academic work.
Our services are intended to provide academic assistance, research support, guidance, editing, proofreading, analysis and other legitimate educational and research support.
Clients are responsible for ensuring that their use of our services complies with the academic-integrity policies, assessment requirements and rules of their institution or professional body.
Materials provided by Scholarly Work should not be submitted as a client’s own work where doing so would constitute plagiarism, academic misconduct, misrepresentation or another breach of institutional rules.
Scholarly Work reserves the right to refuse a request where we reasonably believe that the requested service would facilitate:
- academic fraud or misconduct;
- plagiarism;
- impersonation;
- fabrication or falsification of research data;
- fraudulent representation of qualifications or academic work; or
- any other unlawful or unethical activity.
3. Client Responsibilities
Clients are responsible for providing accurate, complete and relevant information required for the provision of the requested service.
This may include:
- project instructions;
- assignment or research requirements;
- institutional guidelines;
- marking rubrics;
- source materials;
- datasets;
- research instruments;
- documents requiring editing or analysis;
- deadlines; and
- other information reasonably necessary to complete the agreed work.
Clients are responsible for ensuring that information and documents supplied to Scholarly Work may lawfully be shared with us.
Clients should not knowingly provide false, misleading, unlawfully obtained or unauthorised information.
Delays caused by incomplete, inaccurate or late information supplied by the client may affect the agreed delivery date.
4. Quotations and Scope of Work
Before commencing a project, Scholarly Work may provide the client with a quotation or written confirmation setting out the agreed scope of work.
The quotation may specify:
- the services to be provided;
- the deliverables;
- the agreed fee;
- the expected completion date;
- the number of revisions included, where applicable; and
- any other relevant terms.
The quotation is based on the information available to Scholarly Work at the time it is prepared.
If the client subsequently changes the scope or requirements of the project, Scholarly Work may revise the quotation, fee or delivery date.
5. Fees and Payment
The applicable fee will be communicated to the client before work commences or as otherwise agreed.
Payment may be required in full or in instalments depending on the nature and value of the project.
Where an advance payment or deposit is required, work may not commence until the required payment has been received.
Where a payment schedule has been agreed, the client is responsible for making payments by the agreed dates.
Failure to make payment when due may result in:
- suspension of work;
- postponement of delivery;
- withholding of completed deliverables; or
- termination of the engagement.
Any additional work outside the original agreed scope may be subject to an additional fee.
6. Commencement of Work
Work will normally commence after:
- the scope of work has been agreed;
- the necessary information and documents have been received; and
- any required initial payment has been received.
The commencement of work may be delayed where any of these requirements have not been met.
7. Delivery Times
Scholarly Work will make reasonable efforts to complete work within the agreed timeframe.
Delivery dates may be affected by:
- delays in receiving information from the client;
- changes to project requirements;
- additional work requested by the client;
- delays in receiving feedback or clarification;
- technical difficulties;
- third-party service interruptions;
- circumstances beyond our reasonable control; or
- other unforeseen circumstances.
Where a significant delay is anticipated, we will make reasonable efforts to notify the client.
8. Revisions and Corrections
Where revisions are included in the agreed service, they will normally be limited to changes that are consistent with the original instructions and agreed scope of work.
A revision request that substantially changes the original project may be treated as additional work.
Examples may include:
- changing the research topic;
- substantially changing the research questions;
- introducing a new methodology;
- requesting substantial additional analysis;
- changing the structure of a completed document; or
- providing new source material after completion that requires substantial reworking.
Additional work may attract an additional fee, which will be communicated to the client before the additional work is undertaken.
9. Research Data and Analysis
Where Scholarly Work provides data-analysis or research support, our work will be based on the information, data and instructions provided by the client.
Clients are responsible for ensuring that they have the necessary rights, permissions and ethical approvals to collect, use and provide research data to us.
Scholarly Work does not knowingly fabricate, falsify or manipulate research data.
Where statistical or qualitative analysis is requested, we will apply appropriate methods based on the information and requirements provided. However, we cannot guarantee a particular research finding, statistical result, publication outcome or academic assessment result.
10. Accuracy and Client Review
We make reasonable efforts to ensure that deliverables meet the agreed requirements.
Clients are responsible for reviewing completed work before using, submitting or publishing it.
Clients should verify:
- factual information;
- references and citations;
- institutional requirements;
- formatting requirements;
- research findings;
- statistical interpretations; and
- other information relevant to their specific academic or professional requirements.
Where a client identifies an error that falls within the agreed scope of work, the client should notify us within a reasonable period so that it can be considered for correction.
11. Academic Outcomes
Scholarly Work does not guarantee:
- a particular academic grade;
- acceptance of a dissertation, thesis or research proposal;
- publication of a research article;
- acceptance by a journal or conference;
- approval by an academic institution;
- approval by an ethics committee; or
- any other particular academic or professional outcome.
Academic outcomes depend on factors outside our control, including institutional requirements, academic assessment, examiner decisions, research quality and individual client circumstances.
12. Intellectual Property
Unless otherwise agreed in writing, intellectual-property arrangements relating to work specifically commissioned by a client will be governed by the applicable quotation or service agreement and applicable law.
Scholarly Work retains ownership of its pre-existing materials, including:
- templates;
- processes;
- methodologies;
- frameworks;
- systems;
- know-how;
- internal documents; and
- other materials developed independently of a client’s project.
Clients may not reproduce, resell, distribute or commercially exploit Scholarly Work’s proprietary materials without our prior written permission, except where permitted by law.
13. Confidentiality
Scholarly Work will take reasonable steps to maintain the confidentiality of information and documents provided by clients.
Client information will not intentionally be disclosed to unrelated third parties except where:
- disclosure is necessary to provide the requested service;
- disclosure is made to a service provider acting on our behalf;
- disclosure is required or permitted by law;
- disclosure is necessary to protect our legal rights or interests; or
- the client has authorised the disclosure.
Further information about the handling of personal information is provided in our Privacy Policy.
14. Client Documents and Information
Clients retain responsibility for the information and documents they provide to Scholarly Work.
We may use submitted materials only to the extent reasonably necessary to provide the agreed service, communicate with the client, administer the engagement and comply with applicable legal obligations.
Clients should retain their own copies of important documents and data.
Scholarly Work is not responsible for loss of information where the client has failed to maintain an appropriate backup of their own documents or data.
15. Cancellation and Refunds
A client may request cancellation of a service by contacting Scholarly Work as soon as reasonably possible.
Where work has not commenced, any applicable refund will be considered in accordance with the agreed terms and applicable law.
Where work has already commenced, any refund will take into account the work completed and reasonable costs incurred, subject to applicable consumer-protection legislation.
Where a project has been substantially completed, a refund may not be available except where otherwise agreed by Scholarly Work.
Nothing in these Terms is intended to exclude or limit any consumer right or remedy that cannot lawfully be excluded or limited.
16. Third-Party Services
Scholarly Work may use third-party service providers to support the delivery and administration of our services.
These may include providers of:
- payment processing;
- website hosting;
- cloud storage;
- email and communication services;
- software;
- analytics;
- document management; and
- other technical or professional services.
Third-party services may be subject to their own terms and privacy policies.
17. Website Content
Information provided on the Scholarly Work Website is intended for general informational purposes.
We make reasonable efforts to ensure that information published on the Website is accurate and current. However, we do not guarantee that all Website content will always be complete, accurate, current or free from errors.
Information on the Website should not be regarded as legal, financial, medical or other professional advice unless expressly stated otherwise.
18. Prohibited Use of Our Services
You may not use Scholarly Work’s services to facilitate:
- fraud;
- plagiarism or academic misconduct;
- impersonation;
- fabrication or falsification of research;
- unlawful access to information or systems;
- infringement of another person’s intellectual-property rights;
- harassment or abuse;
- unlawful discrimination; or
- any other unlawful activity.
We reserve the right to refuse or terminate a service where we reasonably believe that the requested work would facilitate unlawful or unethical conduct.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Scholarly Work will not be liable for indirect, incidental, special or consequential loss arising from the use of our Website or services.
We will not be responsible for losses resulting from:
- inaccurate or incomplete information supplied by a client;
- a client’s failure to review or verify delivered work;
- failure to comply with institutional requirements;
- changes in institutional or academic requirements;
- decisions made by academic institutions, journals, examiners or other third parties; or
- circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
20. Events Beyond Our Reasonable Control
Scholarly Work will not be responsible for failure or delay caused by circumstances beyond our reasonable control.
These may include:
- natural disasters;
- serious technical failures;
- internet or telecommunications disruptions;
- cyber incidents;
- government action;
- civil unrest;
- labour disruptions;
- power failures;
- third-party service failures; or
- other circumstances that could not reasonably have been prevented or anticipated.
21. Suspension or Termination
We may suspend or terminate a client’s service where the client:
- materially breaches these Terms;
- fails to make required payments;
- provides fraudulent or misleading information;
- requests unlawful or unethical services;
- engages in abusive, threatening or inappropriate conduct; or
- otherwise creates a significant legal, security or operational risk.
Termination will not affect rights or obligations that arose before termination.
22. Privacy
Our collection and processing of personal information is governed by our Privacy Policy.
Our use of cookies and similar technologies is governed by our Cookie Policy.
By using our Website or services, you acknowledge that you have had an opportunity to review these policies.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices or applicable law.
Updated Terms will be published on the Website with a revised “Last Updated” date.
The version applicable to a particular service engagement will generally be the version agreed with the client at the time the engagement is entered into, subject to applicable law.
24. Contact Us
If you have questions about these Terms and Conditions or our services, please contact Scholarly Work using the contact details provided on our Website.
Scholarly Work
Email: support@scholarlywork.net